A well-structured RFP is essential for gathering consistent, comparable responses from WMS vendors. Our template covers the key sections needed to evaluate warehouse management solutions effectively.
RFP Template Sections
1. Company Overview
- Company background and industry
- Warehouse operations summary
- Current systems and technology
- Project objectives and success criteria
2. Functional Requirements
- Receiving and put-away
- Inventory management
- Order processing and wave planning
- Picking and packing
- Shipping and carrier integration
- Labor management
- Reporting and analytics
3. Technical Requirements
- Deployment options (cloud, on-premise, hybrid)
- Integration requirements (ERP, TMS, WCS)
- Mobile device and hardware support
- Security and compliance
- Performance and scalability
4. Vendor Qualifications
- Company stability and market position
- Industry experience and references
- Implementation methodology
- Support and maintenance
- Product roadmap
5. Pricing
- Software licensing or subscription
- Implementation services
- Training and change management
- Annual support and maintenance
- Optional modules and add-ons
RFP Best Practices
- Include realistic volumes and transaction counts
- Prioritize requirements (must-have vs. nice-to-have)
- Request demonstration scenarios
- Ask for customer references in your industry
- Define evaluation criteria and weighting
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